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Our LOVED & RE-LOVE INITIATIVE is only just getting started. We hope to set up more infrastructure to facilitate different closed-loop channels. However for now, with under 0.01% of orders ever resulting in organic change of mind returns, we're just excited to offer a pro-active solution to our community wanting to share their 'loved' St Soleil Pieces and find something new for themselves in the process. Sharing the love within our community of beautiful souls.

Marketplace items are any or all of the below:

• • Items that have been pre-loved by a member of our community and have passed our Marketplace Quality Check.
  • They can be seconds stock, such as items that have been RTS from an undeliverable address and have made their way back to our studio
  • Our Marketplace stock is also seconds stock that may have minor imperfection such as signs of love (being used by someone in from our St Soleil community), a surface scratch, dented book corner from or a previous edition of stock with typos etc
  • Any Marketplace stock will be writing free! There will be no notes, journal entries etc by others in the books.

The main intention of this initiative is to 'close the loop' of buying and discarding. In return, we want to support the circulation of jewellery metals and other riutal items so they never end up in landfill or turned into waste.

You can expect to find a range of St Soleil items from our Tarot & Oracle Decks, Journals to Ritual Items and our coveted Jewellery items

TIPS:
• Our Jewellery items sell *FAST* so be quick with these items
• Hit the 'Notify me when back in stock' button to be amongst the first to be alerted when the item you want becomes available again

Ready to donate or participate in our CLOSED-LOOP: LOVED & RE-LOVE INITIATIVE?

• • We have a dedicated returns flow for any 'Loved & Re-Love' Returns. Simply start a Return Request process by using our 'Returns Portal' HERE.
  • Tip: Make sure to include notes and upload photos of your item(s) when applying for a return
  • Once you've submitted a 'Loved & Re-Love Return Request' our next order of operations is to evaluate your submission for  recirculation, upcycling or donation eligablility.
  • If your submission qualifies, we'll approve your return. Follow the steps (dependant on your location) for returning your item and we will issue you with a loaded ST SOLEIL GIFT CARD to use on your next purchase with us!
  • When returning your item via a 'Tracked Service', we're able to issue you with your ST SOLEIL GIFT CARD as soon as your item is scanned in by the courier/postal service. You won't need to wait until it gets to us!
    
  • Customers are responsible for Return Shipping Fee's. We will carbon offset any eligble returns.
  • We highly recommend shipping via a tracked service, as returns are responsiblity of the customer.

Our CLOSED LOOP: LOVE & RE-LOVE INITIATIVE accepts a variety of items in various conditions. Below are a few examples and how our INITIATIVE may use your approved items:

• • All St Soleil Items in 'well-kept' condition are recirculated to be owned and loved by someone new!
  • Jewellery that is broken. will be given new life in the form of regenerated jewellery, and ritual objects. That's why our jewellery is crafted from metals that can be melted down and re-used.
  • Items in any other condition can are also often accepted. St Soleil works closley with Give N Kind a Chicago-based nonprofit organisation that matches returned, excess and misprinted stock items with local nonprofits. We also will often donate these items to local charity or thrift stores near ST SOLEIL locations.
    
    
  • Every item is assessed on a case-by-case basis.

The best way to tell if your item is eligable:

• • The item must be authentic and created by ST SOLEIL
  • For Recirculation = Good to Pristine Condition / Ask yourself "Is this item in good condition? Would I be happy to recieve this item myself?"
  • For Donation: Good to Fair Condition / Ask yourself "Is this item something I can see being loved by someone else at a Charity Store?"
    
    
  • Need help? Reach out to our team via CHAT or email and we'd be happy to help.

Yes, absolutely as long as it has come from an legitimate, approved stockist. You will just need to provide us with proof of purchase such as a receipt (be sure it includes the shop's name you purchased your item from). You will need to contact our team directly for a special return rather than via the Returns Portal at: hello@stsoleil.com

Yes, absolutely! Sky is the limit! We encourgae you to support this non-for-profit Loved & Re-Loved Initiative. The more your circulate, the more you and our world benefit.